BACK UP GAMINGAccount

Welcome back.

Sign in for your dashboard, cashback balance, and referrals.

An account is completely optional — you can always top up as a guest. Signing in simply unlocks cashback, referrals, saved game accounts, and history.

Choose a new password

Support reset the password for your website account. Enter the temporary password you were given, then choose your own new password to continue.

Create your account.

Optional, always — for cashback, referrals, and your saved wallet. Top-ups never require an account.

Home

GamesYour accounts, top-ups and game links

Choose a Game to Top Up

Adds balance to your game account.

Game Links

Need the game? Open it here. Already have the game? You can skip this section.

RewardsCashback and referrals
📋 Cashout Rules

The minimum and maximum you can cash out depend on what you deposited. These are the current rules.

BACK UP GAMING cashout rules: a table of minimum and maximum cashout amounts for each deposit range, followed by notes on bonuses and payout limits.
Cashout rules apply to your deposit plus bonus amount. Open the image to view it full size.
MoreWallet, history and settings

Hidden accounts

These are hidden from your Home. Restoring one brings it back — nothing was deleted.

Tier Benefits

Completed deposits increase your lifetime volume, which sets your tier.

Profile

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Email—

A confirmed address lets you reset your password by email if you ever forget it. It is separate from promotional email.

Promotional messages—

Service messages about your orders and account are always sent. Promotional messages are only sent if you choose to receive them.

Promotional emails—

Occasional offers by email, only if you say yes here. You can turn this off any time. Separate from the general promotional-messages choice above.

Optional analytics—

Off unless you allow it. Lets us see which campaigns bring people here using an anonymous daily visit marker kept for 90 days. Never required to sign up or pay, and separate from promotional messages.

Add a game account

Save your username so topping up takes one tap. You don't need to have topped up before — it's marked Verified automatically once a top-up completes.

This saves a game account you already have. Need a new game account or a forgotten game password? Our support team sets those up for you — Contact Support.

My game accounts

Your linked game accounts, and what you can do with each one from here.

Link an existing account

Create game account

Choose a game, a username and a password. The account is created under your profile and linked to it automatically.

Game

Reset game password

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We'll email a one-time code to your confirmed address. Enter it here with your new game password.

Wallet

This is where your cashback and referral rewards are paid.

History

Your completed top-ups.

We're here to help.

Message a supervisor directly — replies usually come within a few minutes, and your conversation history is kept.

Chat on this website

Message our support team securely through your GameVault account.

Facebook

Message our Facebook Page directly. Fastest way to reach us outside the website.

Message us on Facebook

Facebook conversations are managed separately and will not appear in your GameVault support history.

Report a Concern

Privately report a concern about a support interaction. Only BACK UP GAMING admins can see this — not the Supervisor or support agent involved.